About this role
🏨 Oversee day-to-day lodge operations to ensure smooth service in a busy, high-occupancy environment.
🤝 Coordinate front desk, housekeeping, maintenance, and guest service teams to maintain consistent service standards.
📊 Monitor occupancy, staffing, and guest flow, making adjustments quickly to support full-capacity periods.
✅ Handle guest concerns, service recovery, and escalated issues promptly and professionally.
🧹 Review housekeeping and room readiness to ensure guest accommodations are prepared on time.
🔧 Work with maintenance staff to prioritize repairs, preventive maintenance, and facility readiness.
💰 Manage daily operational reporting, basic budgets, and expense control measures.
🚦 Support workplace safety, emergency procedures, and compliance with lodge policies and applicable regulations.
📋 Hire, train, schedule, and coach staff to maintain reliable coverage during peak demand.
🤝Other duties as required to support the team.
Requirements
🎓 Post-secondary education in hospitality management, business administration, or a related field is preferred or 1-2 years of experience in hotel, lodge, or accommodation management is required.
🤝 Strong leadership skills with the ability to supervise teams in a fast-paced environment.
💻 Working knowledge of front office systems, scheduling, and basic reporting tools.
👀 Excellent attention to detail and the ability to maintain standards at full capacity.
🚗 Reliable transportation is required due to the lodge’s location about 50 minutes from Thompson.
🗣️ Strong communication and conflict-resolution skills are essential.
💪 Ability to work flexible hours, including evenings, weekends, and holidays as operational needs require.
Schedule
Hours per week
40 hrs
Start date
As soon as possible
Eligibility
Language requirement
English
International applicants
No
Terms of employment
Permanent full-time position. Flexible schedule required, including evenings, weekends, and holidays. Probation period applies.
Benefits
Competitive hourly wage, paid training, staff meals where available, and an opportunity to work in a busy remote lodge environment.
General Disclosure
We use automated employment decision tools and artificial intelligent tools to screen, assess, and select applicants based on job-related qualifications and experience. We are committed to fairness and maintain meaningful human oversight at every stage of our recruitment process. A human remains the sole authority in deciding which candidates progress through the hiring process. All final hiring decisions are always made by the employer.
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